For More Informationinfo@cti.qld.edu.au

Our LocationLevel 1, 333 Adelaide St, Brisbane City, QLD 4000

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Course Features

Duration 52 Weeks
Certificate Yes
Assessments Yes

SIT30616 - CRICOS 091442J

Certificate III in Hospitality

The SIT30616 Certificate III in Hospitality provides the opportunity for students to become skilled operators who use a range of well-developed hospitality skills. Students who complete this course will be able to enter into the hospitality field with a sound knowledge of industry operations. They will work with some independence and under limited supervision and may provide operational advice and support to team members.

This course requires 25 hours per week over 52 weeks. Students will grasp a thorough understanding of core skills used in the hospitality field. These include administration, covering spreadsheets, business documents and sourcing industry information, client and customer service skills, communication including social and cultural sensitivity and coaching others, and work safety.

Students successfully completing this course may enter further study at Diploma level at CTI or an Australian Apprenticeship pathway. Individuals may progress to SIT40416 Certificate IV in Hospitality receiving 3 Units of Credit into that program, or could progress to a wide range of other qualifications in hospitality or broader service industries.

 

For further information on this course including study options and locations, download the course guide.


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Unit Cluster 1: Administration 2

  • BSBWOR204 Use business technology
  • BSBITU306 Design and produce business documents
  • BSBITU202 Create and use spreadsheets
  • SITHIND002 Source and use information on the hospitality industry
  • BSBSUS201 Participate in environmentally sustainable work practices

 

Unit Cluster 2: Client and Customer Service Skills 2

  • BSBWOR203 Work effectively with others
  • SITHIND004 Work effectively in hospitality service
  • SITXCCS006 Provide service to customers
  • SITXFSA001 Use hygienic practices for food safety
  • SITHIND001 Use hygienic practices for hospitality service

 

Unit Cluster 3: Communication 2

  • BSBITU309 Produce desktop published documents
  • SITXCOM002 Show social and cultural sensitivity
  • SITXHRM001 Coach others in job skills

 

Unit Cluster 4: Work Safety 2

  • SITXFSA002 Participate in safe food handling practices
  • SITXWHS001 Participate in safe work practices

Duration

52 weeks

(48 weeks study + 4 weeks break)

 

Intake Dates

Please contact college staff for intake dates.

 

Entry Requirements

  • An overall equivalent IELTS 5.0 or equivalent and above.
  • 18 years and above with a High School Certificate (Year 12)
  • A verified copy of qualifications & transcripts is required to accompany your application
  • Qualification & transcripts need to be verified by CTI’s approved student recruitment agent to confirm their genuine status.

 

Study Requirement

Students enrolled in the Certificate III in Hospitality course must complete a mandatory work placement of 36 shifts. Students are required to source their own work placements.

 

Course Pathways

Students successfully completing this course may enter further study at Diploma level at CTI or an Australian Apprenticeship pathway. Individuals may progress to SIT40416 Certificate IV in Hospitality receiving 3 Units of Credit into that program, or could progress to a wide range of other qualifications in hospitality or broader service industries, or Certificate IV qualifications in other service industry fields.

 

Career Outcomes

  • Food and Beverage Attendant,
  • Senior Bar Attendant

 

Fees

Please contact college staff for fees.

 

Training & Assessment Strategy

Please click here to download T&A Strategy for the course.