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Our LocationLevel 1, 333 Adelaide St, Brisbane, QLD 4000


Course Features

Duration 35 Weeks
Certificate Yes
Assessments Yes

CHC33021 - CRICOS 112485J

Certificate III in Individual Support

The CHC33021 Certificate III in Individual Support reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.


To achieve this qualification, the candidate must have completed at least 120 hours of work placement as detailed in the Assessment Requirements of the units of competency.


No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.



Core Units

  • CHCCCS031 Provide Individualised Support
  • CHCCCS038 Facilitate the empowerment of people receiving support
  • CHCCCS040 Support independence and wellbeing
  • CHCCC041 Recognise healthy body systems
  • CHCCOM005 Communicate and work in health and community services
  • CHCDIV001 Work with diverse people
  • CHCLEG001 Work legally and ethically
  • HLTWHS002 Follow safe work practices for direct client care
  • HLTINF006 Apply basic principles and practices of infection prevention and control


Elective Units

  • CHCAGE011 – Provide support to people living with Dementia
  • CHCPAL003 – Deliver care services using a palliative approach
  • CHCDIS011 - Contribute to ongoing skills development using a strengths-based approach
  • CHCDIS012 – Support community participation and social inclusion
  • CHCCCS036 – Support relationships with carer and family
  • CHCCCS001-Address the needs of people with chronic disease




: Students will be required to complete a mandatory vocational placement in an ageing or disability support workplace. CTI could assist with finding suitable vocational placement with our partners in the industry.




35 weeks [2 weeks break]

(9 Core units, 6 Electives, Total 15 Units)


Intake Dates

Please contact college staff for intake dates.


Entry Requirements

There are no entry requirements for the individual units of competencies that make up this qualification, however CTI have the following entry requirements specific:

  • An overall equivalent IELTS 5.5 or equivalent and above
  • 18 years and above with a High School Certificate (Year 12)
  • Physically capability for manual handling activities
  • A verified copy of qualifications & transcripts is required to accompany your application
  • Qualification & transcripts need to be verified by CTI’s approved student recruitment agent to confirm their genuine status.


Specific Requirements

Students will need to source the following equipment on their own:

  • Black leather enclosed shoes (nursing shoes) *
  • Black pants


CTI will provide students with the following:

  • Name Tag
  • Polo shirt with logo
  • Logbook


Study Requirement

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.


Qualification Outcome

CHC33021 Certificate III in Individual Support


Course Pathways

Students successfully completing this course may enter further study at Certificate IV or Diploma level at CTI or an Australian Apprenticeship pathway. Individuals may progress to CHC43015 Certificate IV in Ageing Support, or could progress to a wide range of other qualifications in aged care or community services industry fields.


Career Outcomes

  • Support worker, Aged Care worker,
  • Disability Services worker, Residential Disability Support worker,
  • Personal care giver Respite care worker,
  • Personal care worker in the community and/or residential setting,
  • Supervisor or Team Leaders in the community and/or residential setting



Please contact college staff for fees.