Course Features
Advanced Diploma of Hospitality Management
The Advanced Diploma of Hospitality Management will provide you with a broad range of hospitality skills combined with specialised managerial skills and substantial knowledge of industry to coordinate hospitality operations. They operate with significant autonomy and are responsible for making strategic business management decisions.
This qualification provides a pathway to work in any hospitality industry sector and for a diversity of employers including restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, cookery, food and beverage and gaming.
Unit Cluster 1: Management
- BSBDIV501 Manage diversity in the workplace
- BSBFIM601 Manage finances
- BSBMGT517 Manage operational plan
- SITXFIN003 Manage finances within a budget
- SITXFIN005 Manage physical assets
- SITHRM003 Lead and manage people
- BSBRSK501 Manage risk
- SITXCOM005 Manage conflict
- BSBADM502 Manage meetings
Unit Cluster 2: Business Planning
- BSBMGT617 Develop and implement a business plan
- SITXMPR007 Develop and implement marketing strategies
- BSBSUS501 Develop workplace policy and procedures for sustainability
Unit Cluster 3: Customer Service Skills
- SITXCCS008 Develop and manage quality customer service practices
- SITXMGT002 Establish and conduct business relationships
- SITHFAB002 Provide responsible service of alcohol
- SITHFAB005 Prepare and serve espresso coffee
- SITHFAB016 Provide advice on food
- SITHIND004 Use hospitality skills effectively
- SITHFAB004 Prepare and serve non-alcoholic beverages
- BSBCMM401 Make a presentation
- SITHGAM001 Provide responsible gambling services
- SITXHRM002 Roster staff
- SITXCCS007 Enhance customer service Experiences
Unit Cluster 4: Administration
- SITXMGT001 Monitor work operations
- SITXGLC001 Research and comply with regulatory requirements
- SITXFIN004 Prepare and monitor budgets
- SITXHRM004 Recruit, select and induct staff
- SITXHRM006 Monitor staff performance
- SITXCCS004 Provide lost and found services
Unit Cluster 5: Work Safety
- SITXWHS004 Establish and maintain a work health and safety system
- SITXFSA001 Use hygienic practices for food safety
- SITXFSA002 Participate in safe food handling practices
- SITXWHS002 Identify hazards, assess and control safety risks
Duration
104 weeks
(16 Core units, 17 Electives, Total 33 Units)
Intake Dates
Please contact college staff for intake dates.
Entry Requirements
- An overall equivalent IELTS 5.5 or equivalent and above
- 18 years and above with a High School Certificate (Year 12)
- A verified copy of qualifications & transcripts is required to accompany your application
- Qualification & transcripts need to be verified by CTI’s approved student recruitment agent to confirm their genuine status.
Study Requirement
Work Placement is a mandatory component for SITHCCC020 unit. SITHCCC020 requires 48 service shifts to be undertaken in an operational commercial kitchen.
Student are required to source their own work placements. Placement for SITHCCC020 should commence after the student has completed the following units from the work safety cluster:
- SITXFSA001 Use hygiene practice for food safety
- SITXFSA002 Participate in safe food handling practices
Student must provide details of their workplaces so that the facilities and equipment can be verified by a CTI representative.
Course Pathways
Students successfully completing this course may further study at Diploma or Advanced Diploma level at CTI. Individuals can also progress to other qualifications in any service industry field or advance to study at a university of their choice.
Career Outcomes
- Area manager or operations manager
- Executive chef
- Food and beverage manager
- Rooms division manager
Fees
Please contact college staff for fees.
