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SIT50416 Diploma of Hospitality Management

dip of hospitality management
The SIT50416 Diploma of Hospitality Management reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.

The course runs over 52 weeks with 3 contact days per week. Students who successfully complete this course may continue with further study at Diploma or Advanced Diploma level at CTI.

CRICOS code: 092739F

For further information on this course including study options and locations, download the course guide.

Total number of units = 28
(13 core units & 15 elective units must be selected)
CRICOS Code: 092739F

Please click here to download Training & Assessment Strategy for Diploma of Hospitality Management


The SIT50416 course includes:

Unit Cluster 1: Administration 4
SITXFIN003 Manage finances within a budget
SITXFIN004 Prepare and monitor budgets
SITXGLC001 Research and comply with regulatory requirements
BSBMGT517 Manage operational plan
BSBHRM506 Manage recruitment, selection and induction processes
Unit Cluster 2: Client and Customer Service Skills 4
BSBCUS501 Manage quality customer service
SITXCCS007 Enhance customer service experiences
SITXCCS008 Develop and manage quality customer service practices
SITXMGT002 Establish and conduct business relationships
SITHIND001 Use hygienic practices for hospitality service
SITHIND004 Work effectively in hospitality service
SITXHRM002 Roster staff
SITXMGT001 Monitor work operations
SITHFAB005 Prepare and serve espresso coffee
Unit Cluster 3: Communication 4
BSBDIV501 Manage diversity in the workplace
SITXHRM003 Lead and manage people
BSBLDR502 Lead and manage effective workplace relationships
SITXCOM005 Manage conflict
BSBCMM401 Make a presentation
SITXCOM004 Address protocol requirements
BSBRES401 Analyse and present research information
BSBADM502 Manage meetings
Unit Cluster 4: Work Safety
SITXWHS003 Implement and monitor work health and safety practices
SITXFSA002 Participate in safe food handling practices
SITXWHS002 Identify hazards, assess and control safety risks
SITHFAB002 Provide responsible service of alcohol
Unit Cluster 5: Sustainability
BSBRSK501 Manage Risk
BSBSUS501 Develop workplace policy and procedures for sustainability

Preferred entry requirements for candidates considering this qualification include:

  • An overall IELTS band 5.5 or equivalent and above;
  • 18 years and above with a High School Certificate (Year 12).
  • A verified copy of qualification & transcripts is required along with the application.
  • Qualification & transcripts need to be verified by CTI’s approved student recruitment agent to confirm their genuine status.

*Documents not in English should be provided with a certified translation

Preferred Pathways

This course does not currently have any entry requirements. Candidates may enter into the qualification through a number of entry points including:

Completed Year 12 (HSC or equivalent)

Or

Individuals may enter with limited or no vocational experience and without a relevant lower level qualification.

Course Pathways

Students successfully completing this course may further study at Diploma or Advanced Diploma level at CTI. Individuals can also progress to other qualifications in any service industry field or advance to study at a university of their choice.

Possible job titles include:

  • banquet or function manager
  • bar/café/club/gaming/kitchen/restaurant manager
  • front office manager
  • chef de cuisine/patissier
  • executive housekeeper
  • unit manager catering operations
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

The SIT50416 Course Schedules

Course Duration 1 Year
(52 teaching weeks)
Class Schedule *25 Hours
(2.5 days per week)
Intake Dates
2017 2018
Jan 23 & 30 22 & 29
Feb 6 & 27 5 & 26
Mar 6 & 20 5 & 19
Apr 3 & 10 & 24 2 & 9 & 23
May 1 & 15 & 29 14 & 28
Jun 5 & 19 4 & 18
Jul 3 & 31 2 & 30
Aug 14 & 28 13 & 27
Sep 11 & 18 & 25 10 & 17 & 24
Oct 2 & 16 & 30 1 & 15 & 29
Nov 13 & 20 12 & 19
Dec 4 & 18 3 & 17
Term Breaks
  • 17/07/2017 – 28/07/2017
  • 25/12/2017 – 19/01/2018
  • 28/05/2018 – 15/06/2018
  • 24/12/2018 – 19/01/2019
Session Times Monday – Wednesday

  • Class: 8:30am – 5:30pm (8 hours)
  • Break: 12:45pm – 01:15pm
Cluster Administration IV (10 weeks)

  • SITXFIN003 – Manage finances within a budget
  • SITXFIN004 – Prepare and monitor budgets
  • SITXGLC001 – Research and comply with regulatory requirements
  • BSBMGT517 – Manage operational plan
  • BSBHRM506 – Manage recruitment, selection and induction processes
Client and Customer Service Skills IV (13 weeks)

  • BSBCUS501 – Manage quality customer service
  • SITXCCS007 – Enhance customer service experiences
  • SITXCCS008 – Develop and manage quality customer service practices
  • SITXMGT002 – Establish and conduct business relationships
  • SITHIND001 – Use hygienic practices for hospitality service
  • SITHIND004 – Work effectively in hospitality service
  • SITXHRM002 – Roster staff
  • SITXMGT001 – Monitor work operations
  • SITHFAB005 – Prepare and serve espresso coffee
Communication IV (14 weeks)

  • BSBDIV501 – Manage diversity in the workplace
  • SITXHRM003 – Lead and manage people
  • BSBLDR502 – Lead and manage effective workplace relationships
  • SITXCOM005 – Manage conflict
  • BSBCMM401 – Make a presentation
  • SITXCOM004 – Address protocol requirements
  • BSBRES401 – Analyse and present research information
  • BSBADM502 – Manage meetings
Work Safety (4 weeks)

  • SITXWHS003 – Implement and monitor work health and safety practices
  • SITXFSA002 – Participate in safe food handling practices
  • SITXWHS002 – Identify hazards, assess and control safety risks
  • SITHFAB002 – Provide responsible service of alcohol
Sustainability (4 weeks)

  • BSBRSK501 – Manage Risk
  • BSBSUS501 – Develop workplace policy and procedures for sustainability
NOTE

  • Credit Transfers and RPL to any of the units listed above will be applied provided the required documentation is provided and based on the outcome decided upon of the assessor.
  • Student progress will be reviewed at the end of each cluster. You must meet assessment requirements as per visa conditions at all times.
  • * Students may be required to complete additional hours beyond class times to complete the course.

SIT50416 Diploma of Hospitality Management – 1 Year (52 weeks) AUD $16,500
Application Fee (Non-refundable) $150
Overseas Student Health Cover (Medibank)  – 1 Year $581.40 / Year (approx.)

*Note all above prices include GST

Take the first steps toward your future today.

  • +61 (7) 3123 4055
  • +61 (7) 3221 2225
  • info@cti.qld.edu.au
  • Level 1, 333 Adelaide Street, Brisbane City QLD 4000