SIT50416 Diploma of Hospitality Management
The SIT50416 Diploma of Hospitality Management reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.
This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.
The course runs over 52 weeks with 3 contact days per week. Students who successfully complete this course may continue with further study at Diploma or Advanced Diploma level at CTI.
For further information on this course including study options and locations, download the course guide.
Total number of units = 28
(13 core units & 15 elective units must be selected)
CRICOS Code: 092739F
The SIT50416 course includes:
|Unit Cluster 1: Administration 4|
|SITXFIN003||Manage finances within a budget|
|SITXFIN004||Prepare and monitor budgets|
|SITXGLC001||Research and comply with regulatory requirements|
|BSBMGT517||Manage operational plan|
|BSBHRM506||Manage recruitment, selection and induction processes|
|Unit Cluster 2: Client and Customer Service Skills 4|
|BSBCUS501||Manage quality customer service|
|SITXCCS007||Enhance customer service experiences|
|SITXCCS008||Develop and manage quality customer service practices|
|SITXMGT002||Establish and conduct business relationships|
|SITHIND001||Use hygienic practices for hospitality service|
|SITHIND004||Work effectively in hospitality service|
|SITXMGT001||Monitor work operations|
|SITHFAB005||Prepare and serve espresso coffee|
|Unit Cluster 3: Communication 4|
|BSBDIV501||Manage diversity in the workplace|
|SITXHRM003||Lead and manage people|
|BSBLDR502||Lead and manage effective workplace relationships|
|BSBCMM401||Make a presentation|
|SITXCOM004||Address protocol requirements|
|BSBRES401||Analyse and present research information|
|Unit Cluster 4: Work Safety|
|SITXWHS003||Implement and monitor work health and safety practices|
|SITXFSA002||Participate in safe food handling practices|
|SITXWHS002||Identify hazards, assess and control safety risks|
|SITHFAB002||Provide responsible service of alcohol|
|Unit Cluster 5: Sustainability|
|BSBSUS501||Develop workplace policy and procedures for sustainability|
There are no entry requirements for Australian Domestic Students.
This course does not currently have any entry requirements. Candidates may enter into the qualification through a number of entry points including:
Completed Year 12 (HSC or equivalent)
Individuals may enter with limited or no vocational experience and without a relevant lower level qualification.
Students successfully completing this course may further study at Diploma or Advanced Diploma level at CTI. Individuals can also progress to other qualifications in any service industry field or advance to study at a university of their choice.
Possible job titles include:
- banquet or function manager
- bar/café/club/gaming/kitchen/restaurant manager
- front office manager
- chef de cuisine/patissier
- executive housekeeper
- unit manager catering operations
The SIT50416 Course Schedules
|Course Duration||1 Year
(52 teaching weeks)
|Class Schedule||*25 Hours
(2.5 days per week)
|Term Breaks 2016||None|
|Session Times||Monday – Wednesday
|Cluster||Administration IV (- weeks)
|Client and Customer Service Skills IV (- weeks)
|Communication IV (- weeks)
|Work Safety (- weeks)
|Sustainability (- weeks)
* Students may be required to complete additional hours beyond class times to complete the course.
The tuition fee for SIT50416 Diploma of Hospitality Management is AUD $16,500.