SIT40416 Certificate IV in Hospitality
The SIT40416 Certificate IV in Hospitality produces individuals who can perform the role of skilled operators who use a broad range of hospitality skills combined with sound knowledge of industry operations. They will operate independently or with limited guidance from others and use discretion to solve non-routine problems. Many individuals will enter into the workforce with supervisory responsivities and plan, monitor and evaluate the work of team members.
The course runs over 52 weeks with 3 contact days per week. Students will come away with an excellent understanding of administration, client and customer service, communication and work safety. Under these clusters, students cover a range of units including complex spreadsheets, managing finances within a budget, rostering staff, leadership and managing people, coaching, managing conflict, diversity in the workplace and much more.
Students who successfully complete this course may continue with further study at the Diploma level at CTI for an Australian Apprentice pathway.
For further information on this course including study options and locations, download the course guide.
Total number of units = 21
(9 core units & 12 elective units must be selected)
CRICOS Code: 090969G
The SIT40416 course includes:
|Unit Cluster 1: Administration 3|
|BSBITU402||Develop and use complex spreadsheets|
|SITXFIN003||Manage finances within a budget|
|BSBWRT401||Write complex documents|
|Unit Cluster 2: Client and Customer Service Skills 3|
|SITHIND004||Work effectively in hospitality service|
|SITXCCS007||Enhance customer service experiences|
|SITXHRM003||Lead and manage people|
|SITXFSA001||Use hygienic practices for hospitality service|
|Unit Cluster 3: Communication 3|
|BSBDIV501||Manage diversity in the workplace|
|BSBITU302||Create electronic presentations|
|SITXCOM004||Address protocol requirements|
|BSBRES401||Analyse and present research information|
|SITXMGT001||Monitor work operations|
|SITXHRM001||Coach others in job skills|
|BSBCMM401||Make a presentation|
|SITXMPR002||Create a promotional display or stand|
|SITXMPR004||Coordinate marketing activities|
|Unit Cluster 4: Work Safety|
|SITXWHS003||Implement and monitor work health and safety practices|
|SITXWHS002||Identify hazards, assess and control safety risks|
There are no entry requirements for Australian Domestic Students.
This course does not currently have any entry requirements. Candidates may enter into the qualification through a number of entry points including:
Completed Year 12 (HSC or equivalent)
Individuals may enter with limited or no vocational experience and without a relevant lower level qualification.
Students successfully completing this course may further study at Diploma level at CTI or for an Australian Apprenticeship pathway. After achieving SIT40416 Certificate IV in Hospitality, individuals could progress to SIT50313 Diploma of Hospitality or Diploma qualifications in any service industry field.
The SIT40416 Course Schedules
|Course Duration||1 Year
(48 teaching weeks, 4 weeks break)
|Class Schedule||*25 Hours
(3 days per week)
|Term Breaks 2016||
|Session Times||Monday – Wednesday
|Cluster||Administration III (10 weeks)
|Client and Customer Service Skills III (12 weeks)
|Communication III (22 weeks)
|Work Safety (4 weeks)
* Students may be required to complete additional hours beyond class times to complete the course.
The tuition fee for SIT40416 Certificate IV in Hospitality is AUD $7,500.